Frequently Asking Questions ( FAQ'S )

What are your payment options?

Our payment options are PayPal, Payoneer MasterCard, Bank transfer with foreign currency.

Can I set up a recurring payment weekly or monthly?

We choose pay per work and we also accept weekly or monthly payment regarding per invoice (invoice automatically create by website per work).

Can I get an official receipt?

Yes, you can download from website after payment.

Do I need to make a deposit?

Absolutely! Photo Phant Lab has three option you can make payment along with submitting the order or only accepts your payment if you are 100% satisfied. But made payment before is most priority.

Can you tell me when the images are processed and done?

We need minimum 12 hours for emergency work and regular work for 48-72 hours.

Do you have a direct FTP transfer?

Yes, you can use our website for files upload and download.

What image format do you use?

We use (work) all kind of format of images.

How can I upload or download my images?

From our website (Need to first sign up from our website).

Are all my images safe and secure with Photo Phant Lab?

Yes, all of images are fully safe and secure from Photo Phant Lab. PPL always ensure to you are safe and secure.

Can you standardize my images for eBay or Amazon?

Yes, we are ready to your images for eBay or Amazon or online shop.

What if I am not satisfied with your images?

If you not satisfied with your works, then we can redo again. And finally not satisfied, we will refund your money.

How long will it take to complete my order?

If you not satisfied with your works, then we can redo again. And finally not satisfied, we will refund your money.

Do you give a volume discount?

Yes, we give you volume discount with range of $2000-4000 upto 5% and 4001 & above upto 10%.

How could you afford such a low and competitive pricing?

Our company is based on a low labour cost region, where our in-house group of expert QA staff works every day to hone their skills to perfection. Their dedication and commitment to quality allow our company to put up very competitive prices while maintaining the high level of product quality our clients love.

Can I get a free trial?

Yes, You can get a free trial only 3 images for free.

Who have you worked with in the past?

There are so many client in world wide.

Lets start with free trial. We offer 3 image for free

Free Trial !

Production Lab
  • Our Office
  • Md Abul Kalam Azad
  • KHALIPHA PARA
  • Rangpur-5400
  • Bangladesh
  • Mobile : +880 1733 99686
  • e-mail : info@photophantlab.com
  • TIN : 233863622820
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